Shipping policy
Shipping & Delivery
We aim to get your order out the door fast so you can get back to business.
Order Processing
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All orders are processed within 1–2 business days.
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Once your order ships, you’ll receive a confirmation email with tracking details.
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Note: Processing times may be slightly longer during holidays or high-volume periods.
Delivery Times
Most orders arrive within 3–11 business days, depending on the shipping method selected at checkout (for example, UPS Ground may deliver within 3 days).
Shipping Coverage
We currently ship within the United States. For bulk or international orders, please contact our team directly.
Returns & Exchanges
We want you to be completely satisfied with your order. If there’s an issue, we’re here to make it right.
Return Policy
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Returns are accepted within 30 days of delivery.
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Items must be unused, in their original packaging, and in resalable condition.
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Return shipping is free.
Exchanges
If you need to swap for a different size or style, we’re happy to help with exchanges — just reach out to us.
Non-Returnable Items
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Custom-printed or personalized products
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Final-sale or clearance items
Refunds
Refunds will be issued to your original payment method after we’ve received and inspected the returned items. Please allow 5–7 business days for the refund to appear.
Start a Return
To begin a return or exchange, contact us at support@bulkmailerhq.com with your order number and reason for the return.
Contact Information
For questions about shipping or returns, please contact us at:
BulkMailerHQ
143 NY-59, Bldg. 5
Hillburn, NY 10931
United States
📧 support@bulkmailerhq.com
📞 +1 (855) 285-5647